Help & FAQ

Frequently Asked Questions (FAQ)

1. What is 3rd I Boutique? 3rd I Boutique is an online retailer offering unique fashion, accessories, and cultural items. We are committed to providing high-quality products that reflect creativity and style.

2. How can I place an order? You can place an order directly through our website by browsing our products, adding items to your cart, and proceeding to checkout.

3. What payment methods do you accept? We accept major credit/debit cards and PayPal. All transactions are secure and encrypted.

4. How long does shipping take? Standard shipping typically takes 5-7 business days. Expedited options are available at checkout for faster delivery.

5. Do you ship internationally? Currently, we only ship within the United States.

6. Can I return or exchange an item? Yes, we accept returns within 7 days of purchase. However, gift cards, bindis and items marked as final sale cannot be returned or exchanged.

7. What if I receive a damaged item? If your item arrives damaged, please contact us immediately at 3rdiboutique@gmail.com with your order number and photos of the damaged product.

8. How do I track my order? Once your order has shipped, you will receive a confirmation email with a tracking number.

9. How do I contact customer service? You can reach us via email at 3rdiboutique@gmail.com. We strive to respond within 24-48 hours.

10. Are there any items that cannot be returned? Yes, gift certificates, bindis and items marked as final sale cannot be returned or refunded.

Thank you for shopping at 3rd I Boutique. We appreciate your support!